For your convenience, our most common customer questions are answered right here.
Not finding what you want? Reach out directly through our Contact Us page.
Monday – Friday: 9:00am – 5:00pm EST
Saturday: Appointments Only
We are not authorized to service equipment on site. We are happy to refer you to the qualified companies to assist you. We also can refer you to the correct contact for all warranty issues.
Please contact us via phone or email with all inquiries regarding used equipment.
We are happy to make arrangements to deliver using our team of delivery personnel, or directly ship purchases. Fees may apply.
Yes! Please stop in and see us!
No, come on in and take a look around!
Berlin’s offers FREE smallwares delivery to our local customers with a $50 minimum purchase.
A flat delivery fee of $5 will be applied to orders below the minimum.
All equipment we sell is commercial grade and intended for use in areas approved for commercial use.
We do sell several smallwares items that you can certainly use in your home kitchen!
Yes! Berlin’s does offer online reordering for smallwares items. Must have username and password- which we can easily set you up if you are an existing customer. Check out the Shop Ecommerce link, at the top of the page, for more detail.